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Visit counter

Add visit countdown for patients on certain number of visit plan (we do 36 visit plans). Have it show up when creating new appointment and on patient file
Suggested by: Indie (12 Dec, '19) Upvoted: 29 Apr Comments: 28
Under consideration Patient Profiles

Scan directly into patient medical file

I would like the ability to scan documents directly into a patient's medical file.
Suggested by: Seth (10 Dec, '19) Upvoted: 2 days ago Comments: 13
Under consideration Patient Profiles

Patient search by phone number or email

Would love having the ability to type a phone number or email address into the search bar to look a patient up in the system.
Suggested by: Aletha (12 Dec, '19) Upvoted: 01 Apr Comments: 32

Nickname/Preferred Name field

I would like a designated nickname field and have the option to search patients by that nickname. Thank you!
Suggested by: Seth (10 Dec, '19) Upvoted: 20 Mar Comments: 22

Generate a report of patients according to insurance company

We would love to be able to run a report that shows us which patients have which insurance company. For example, a list of all of our patients that have Aetna ...
Suggested by: Lauren B. (09 Jan, '20) Upvoted: 06 Dec, '23 Comments: 25

allow use of same email address for multiple patients

We have had several couples or parents treating with their children that use the same email and we are unable to send intake forms for each because they share an ...
Suggested by: Stroud Chiropractic (01 Jun, '22) Upvoted: 2 days ago Comments: 46
Under consideration Online Intakes Patient Profiles

Show client's previous appoints even if no soap note was made

In the event that a soap note was missed it would be great to quickly look at their past visit list and see those that did not have a soap note created.
Suggested by: Alicia A. (07 Jan, '20) Upvoted: 15 Sep, '23 Comments: 7

Group Families

It would be nice to group families, outside of just the UAC section tab.
Suggested by: Jolene Dougherty (23 Apr, '21) Upvoted: 09 Apr Comments: 6
Under consideration Patient Profiles

A check Box to insert insured's address, when adding insurance info for a family member

When adding the address of the insured: you either have to memorize the address of the new patient, or back track, and memorize or copy and paste the address of the ...
Suggested by: Jen (16 Feb, '20) Upvoted: 01 Jan Comments: 3
Under consideration Patient Profiles

Ability to take a payment directly from the schedule.

It’s a little cumbersome to take payments with having to go into financials and applying a UAC or payment. It would be so helpful to have an option to collect payment ...
Suggested by: Matt Turner (10 Dec, '20) Upvoted: 16 Feb Comments: 4

Ability to rename items uploaded in Medical File

Once items are uploaded, if named incorrectly, we have to delete and reupload. Please allow renaming of these files.
Suggested by: Michael Page (15 May, '20) Upvoted: 22 Dec, '23 Comments: 8
Under consideration Patient Profiles

Required phone # in demographics

The "required" phone # in the demographics tab should be the cell phone. Not many people even have home phones anymore.
Suggested by: Rich (25 Feb, '20) Upvoted: 29 Mar, '22 Comments: 1

Gender Types: Enhance to include all for patient profiles and intakes.

Male/Female/Non-specific/Other...
Suggested by: Audra Hewett (17 Dec, '19) Upvoted: 01 May Comments: 12
Under consideration Patient Profiles

MVA/PI/WC Details

Include a MVA Details page to be filled out during intake.
Suggested by: Dr. Tracy (31 Dec, '19) Upvoted: 04 Oct, '22 Comments: 4

Address under Insurance for Responsible party should have option of copying from Patient address

I would like the address under the insurance tab for the responsible party have the option of copying from the patient address and not having to retype it as probably ...
Suggested by: Lori (06 Feb, '20) Upvoted: 05 Feb Comments: 3
Under consideration Patient Profiles

Make it so we don't have to put in the (/) when entering a date

when entering a date auto fill the (/) so we don't have to add them when we type
Suggested by: Rebecca (24 Jun, '20) Upvoted: 19 Jan, '22 Comments: 2

Printable report for ACTIVE (vs. inactive) pt. list.

Suggested by: Dr. Kevin (23 Jan, '20) Upvoted: 08 Aug, '22 Comments: 11

Birthday emails/texts

It would be great to send automatic emails and texts to our patients.
Suggested by: Dr Neal (28 Apr, '20) Upvoted: 30 Jan Comments: 5
Under consideration General Patient Profiles

Ability to upload more than one document at a time

Uploading documents (EOBs, paper documents for patients), takes way too much time being that you have to go into a patient's chart, go to EHR, then upload one at a time.
Suggested by: Adriane (24 Feb, '20) Upvoted: 22 Dec, '23 Comments: 4
Under consideration Patient Profiles

Auto update HFCA form onset date and DOS when it is changed in the Case and/or note

Can you somehow make the system have the ability to update information fields across sections of the EMR interface. Example: I just found out that I have to ...
Suggested by: Jake (18 Mar, '20) Upvoted: 10 Mar Comments: 3
Under consideration Billing Patient Profiles

Eliminate intake form password creation

Can we eliminate the whole creating a password thing to do intakes? Patients get so frustrated with this step.
Suggested by: Kendra (15 May, '20) Upvoted: 25 Apr Comments: 6
Under consideration Documentation Patient Profiles

Patient Accounting - Case Specific

If a patient has 2 open cases in patient accounting, separate the balances. Example Treating a patient for a car accident case they are done with care and close the ...
Suggested by: Yolanda (17 Dec, '19) Upvoted: 09 Nov, '20 Comments: 2

Current day appointments visible in patient file.

Ability to open a patient file and see if a patient has a scheduled appointment for the current day. Only upcoming appointments on future days are visible right now.
Suggested by: Jenny Hardy (31 Jan, '20) Upvoted: 13 Sep, '23 Comments: 4
Under consideration Patient Profiles Scheduling

Automated alert

The ability to have an alert that will pop up on a given visit that can be set by user (3rd, 7th, 15th etc.) So as to help facilitate with re-evaluations, etc.
Suggested by: Molly (16 Jan, '20) Upvoted: 26 Mar Comments: 6
Under consideration Documentation Patient Profiles

DO NOT Require 'Address Fields' in order to input a New Patient

In the new update, all address fields need to be entered in order to save a new patient. 1. When taking a patients info over the phone this adds more time and ...
Suggested by: Dr. Cynowa (07 Oct, '20) Upvoted: 12 May, '21 Comments: 7

Alert if invalid email is added to patient profile

Can email addresses be automatically verified when new patient intake forms are sent? If some kind of alert notification comes up on their profile then we can contact ...
Suggested by: Kathryn Kennedy (12 Dec, '19) Upvoted: 22 Dec, '23 Comments: 2
Under consideration Patient Profiles

A way to merge duplicate patients

Sometimes with different front staff and long time exist patients we can make the accident of adding twice especially if the have a suffix or changed name. would be ...
Suggested by: Lesly M (12 Jan, '21) Upvoted: 26 Mar Comments: 1
Under consideration Patient Profiles

Show Time that Appointment was Canceled with a Text Reminder

We have a 24 hour cancellation fee and it is hard to implement that if we have no way of knowing when they cancelled.
Suggested by: Dr. Foster (06 Dec, '21) Upvoted: 30 Apr Comments: 8

Group All The Demographics Under One Tab

Can you group all the demographics under one tab (patient dashboard) instead of 4 subtabs: essentials, demographics, employment, settings). It wastes a bit of the ...
Suggested by: Mina Mikhail (08 Feb, '21) Upvoted: 27 Jul, '23 Comments: 1
Under consideration Patient Profiles

Generate a Report of Patients not sent to Billing

For patients whose note has not been completed and not sent to billing, be able to generate a report.
Suggested by: Ann (31 Jan, '20) Upvoted: 12 Apr, '22 Comments: 0

Patient SEARCH box on top of patient Accounting page

After receiving EOB's, it would make it easier to check if a patient is coming in soon when they owe and I need to send them a bill. It's a separate step to go back ...
Suggested by: Vickie (25 Mar, '21) Upvoted: 25 Jul, '23 Comments: 12
Under consideration Billing Patient Profiles

Patient List Filter

Need to be able to populate a patient list based off of factors including but definitely not limited to INSURANCE.
Suggested by: Kelsey (23 Jun, '21) Upvoted: 10 Mar Comments: 8

Financially Responsible Party is a current patient

When adding a responsible party it would be nice to be able to link to demographic information or pull insurance information (ID #s, group #s, etc) from current ...
Suggested by: Megan (06 Jan, '20) Upvoted: 28 Feb, '23 Comments: 4
Under consideration Patient Profiles

ALERTS

Automated alerts for end of care plan, end of allotted visits, re-exam needed
Suggested by: Dr. Patrick H Jackson (21 Jan, '20) Upvoted: 28 Sep, '21 Comments: 2

The ability to completely separate one case from another.

It would be nice to keep cases separate so when pull up billing information and soap notes we don't have to go through the processes of searching and separating the ...
Suggested by: Amy (23 Oct, '20) Upvoted: 05 Apr, '23 Comments: 1
Under consideration Patient Profiles

Move onset and initial treatment dates into case rather than insurance tab

Move the Onset date and initial treatment date fields into the Case tab rather than the Insurance tab as this information will change with each new case while the ...
Suggested by: Josh Posnan (20 Feb, '20) Upvoted: 22 May, '23 Comments: 1
Under consideration Documentation Patient Profiles

Save Spouse Info

When Insurance changes, but it still under the same person, either parent or spouse, it would be nice to not have to re-enter all that.
Suggested by: Gerdine Shelton (10 Jan, '20) Upvoted: 22 Mar, '22 Comments: 0
Under consideration Patient Profiles

Pregnancy

Pregnancy is no where to be found on the intake, whether current or past. At a minimum it should be a choice under female complaints and should also have the option ...
Suggested by: Rachel sefcik (13 May, '21) Upvoted: 16 Nov, '23 Comments: 2

Body/Spine diagram on dashboard and in pt file

Add a clickable body/spine to notes where spinal listings (and technique) as well as palpatory findings can be edited.
Suggested by: Whitney (27 Jul, '21) Upvoted: 20 Jul, '22 Comments: 0
Under consideration Documentation Patient Profiles

When going back and forth from documents to billing stay on the patient that you have been in

When going back and forth from documents to billing stay on the patient that you have been with!!
Suggested by: Rebecca (06 Aug, '20) Upvoted: 02 Nov, '23 Comments: 2

Keep changes in appointment status in patient history

Keeps record of No Shows, Cancelled or Rescheduled appointments on patient's record.
Suggested by: Adrian (29 Mar, '21) Upvoted: 08 Feb Comments: 1
Under consideration Patient Profiles Scheduling

Customize Clinical Dashboard

A way to customize the clinical dashboard so each office could organize (include, move and/or remove) the information the way they would use it best. Kind of like a ...
Suggested by: John D Mastrobattisto (04 Jan, '21) Upvoted: 22 Dec, '23 Comments: 0
Under consideration Patient Profiles

Add DOB to Clinical Dashboard

Suggested by: Ed Stewart (13 Apr, '20) Upvoted: 27 Jul, '23 Comments: 13
Under consideration Patient Profiles

patient search by "partial last name (comma) partial first name" for scheduling or billing purposes

Would like the ability to search patients using part of their first and last names. The search on the schedule screen does not allow this nor does the eob posting ...
Suggested by: AC (08 Dec, '20) Upvoted: 07 Oct, '23 Comments: 6
Under consideration General Patient Profiles

Visit limit/$ limit

I would love a box on the insurance page (on same line as copay/coins/ded) in which to enter patient's visit per year limit. Tie it into the doctor's notes, so it ...
Suggested by: Judit (18 Nov, '22) Upvoted: 11 Mar Comments: 3
Under consideration Patient Profiles

Auto save essentials, demographics, employment

Suggested by: Angela (19 Feb, '20) Upvoted: 28 Dec, '22 Comments: 2
Under consideration Patient Profiles

Profile Picture

It would be nice to see the patient's picture pop up when typing in the search field so we can familiarize ourselves with the patient's face every time we search for ...
Suggested by: Kendra (08 Jan, '20) Upvoted: 25 Mar Comments: 2
Under consideration Patient Profiles

XRAY or MRI referrals that can be exported directly from ChiroFusion

It would be great to be able to generate imaging referrals directly from CF with all the patient demographics (and attorney/insurance info) directly to PDF or the ...
Suggested by: Jordan (21 Sep, '21) Upvoted: 10 May, '23 Comments: 1
Under consideration Documentation Patient Profiles